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Cancellation Policy

1. General Policy At The Winnipeg Actors Academy, we value professionalism, respect, and accountability. Our classes, workshops, and private coaching sessions are structured around limited group sizes and personalized instruction. To maintain this quality, we require advance notice for any cancellations or rescheduling. 2. Cancellations More than 48 hours’ notice: Cancellations made more than 48 hours before the scheduled class or session will receive a full credit toward a future class or session. (Refunds may be issued at the Academy’s discretion.) Less than 48 hours’ notice: Cancellations made within 48 hours of the scheduled time will result in a loss of that session or class fee. No refunds or credits will be given. No-shows: Failure to attend a class, workshop, or private session without notice will be treated as a forfeited session with no credit or refund. 3. Rescheduling Private Coaching: You may reschedule a private coaching session up to 48 hours in advance at no charge. Rescheduling with less than 48 hours’ notice will result in the session being forfeited. Workshops & Classes: Due to limited enrollment, we cannot guarantee rescheduling for missed group classes or workshops. However, if space allows, we will do our best to accommodate you in a future session. 4. Academy Cancellations If The Winnipeg Actors Academy must cancel or postpone a class, workshop, or session due to unforeseen circumstances (e.g., instructor illness, weather, venue issues): - You will be notified as soon as possible. - A make-up class will be scheduled. 5. Emergencies & Exceptions We understand that emergencies happen. Exceptions to this policy may be considered in cases of: - Medical emergencies - Family emergencies ***Documentation may be requested, and approval is at the discretion of The Winnipeg Actors Academy.*** 6. Repeated Cancellations Consistent late cancellations or no-shows may result in: - Suspension from future classes or workshops - Priority registration being revoked Our goal is to maintain a mutually respectful, reliable, and professional learning environment for all participants. 7. Agreement By enrolling in any program, workshop, or private coaching session at The Winnipeg Actors Academy, you acknowledge that you have read, understood, and agree to this Cancellation & Rescheduling Policy.